by Greg Todd
Microsoft Exchange is a powerful product by itself. However, its real power comes from its extensibility, that is, its capability to interact or interface with add-on products. Because of Exchange's architecture, third parties can create software that works with Exchange and extends its features and usability.
This chapter lists several third-party vendors that are either currently shipping products for Exchange or are developing new products for Exchange.
This chapter's purpose is twofold. First, I want to provide you with contact information for some of the players in the Exchange industry. Second, and perhaps more important, I want to give you some idea of what is possible with Microsoft Exchange. That should get the creative juices flowing so you can go forth and solve all your users' problems. Well OK, maybe just most of them.
Here is my standard disclaimer about information like this. I have tried to ensure all the contact information, addresses, phone numbers, product names, and so on, are accurate. But you and I both know this is a fast-paced and dynamic industry, so this information might have changed by the time this book makes it to print.
1301 Marina Village Parkway, Suite 100
Alameda, CA 94501
510-521-6190
800-967-5356
Fax: 510-769-0596
The Action workflow server is a powerful workflow server that integrates with Microsoft Exchange Server via the MAPI workflow framework. This enables customers to use the Microsoft Exchange client to track the status of workflow objects.
2901 3rd Ave, Suite 500
Seattle, WA 98121
206-441-4700
Fax: 206-441-4254
TeLANphony for Microsoft Exchange fully integrates Active Voice's voice and fax messaging systems with the Microsoft Exchange client. All messagese-mail, voice, and faxare available in a single inbox and can be accessed by phone as well.
300 Knightsbridge Pkwy
Lincolnshire, IL 6006
708-913-1215
800-992-7347
Fax: 708-913-1453
(A demo and information is included on the CD-ROM that accompanies this book.)
ARDIS Mobile Office for Microsoft Exchange Server is an end-to-end solution consisting of a matched set of client and server MAPI agents that optimize the MAPI message for wireless. It enables the user to maintain a single inbox on Exchange Server for the routing of information and communications while in the office or on the road. Additional product components include a MAPI Transport Service Provider, which provides reliable delivery across the ARDIS network, and ARDIS communication drivers supporting the variety of PCMCIA wireless modems available for the ARDIS Network. Physical connectivity options between Exchange Server and the ARDIS Network include X.25 for an enterprise-level solution and a wireless interface for the smaller, departmental solution.
10230 N.E. Points Drive
Kirkland, WA 98033
1 800-IMAGINE (Ask for Microsoft Back Office Programs)
AT&T Wireless Services enables users to remotely access Microsoft Exchange virtually anywhere or any time using either Circuit Data Service or Packet Data Service.
AT&T's Circuit Data Service and Packet Data Service are complementary offerings. Both can be used to remotely access Microsoft Exchange without modification to the Microsoft Exchange Server or Client software. This can be achieved with Packet Data Service because it is based on Internet Protocol (IP) and will support standard TCP/IP communications. Circuit Data Service, on the other hand, appears to the application as a standard dial-up asynchronous connection and can therefore be utilized in the client and server with little change.
3617 131st Ave. SE
Bellevue, WA 98006 USA
206-644-4010
800-426-6283
Fax:206-747-9924
EXTRA! Client Connection for PROFS/OV supports the user-friendly interface of Microsoft Exchange as a mail client while using IBM PROFS and OfficeVision/VM as the mail server platform. It integrates messaging into the Microsoft Windows desktop environment.
EXTRA! Connector for SNADS is a Windows NT Server-based connector that facilitates enterprise-wide messaging by enabling Microsoft Exchange users to share information with users on IBM MVS-based and AS/400-based office systems, including OfficeVision/MVS, OfficeVision/400, IBM Mail Exchange, and Verimation Memo.
Attachmate's Connector for PROFS is a BackOffice solution that allows integrated connectivity between Microsoft Exchange and IBM's PROFS/OV. The Connector for PROFS runs as a Windows NT service and is tightly integrated into SNA Server and Microsoft Exchange Server BackOffice components. Primary features include seamless bi-directional messaging and scheduling between Microsoft Exchange and Schedule+ Windows clients and IBM's PROFS/OV VM/CMS users.
100 Cooper Ct.
Los Gatos, CA 95030
Fax: 408-395-7130
800-535-7226(SCAN)
800-654-1187 (Corporate customer service)
OmniForm 2.0, a Windows 95 native forms conversion software, takes advantage of Microsoft Exchange for easy e-mailing and faxing of forms and enables routing slips to be added to an electronic form, as well. OmniForm 2.0 shipped in December, 1995.
1095 West Pender Street, 4th Floor
Vancouver, BC V6E 2M6
800-663-1244
800-877-2340
(A demo and information is included on the CD-ROM that accompanies this book.)
Crystal Reports for Microsoft Exchange enables you to create, view, and distribute presentation-quality reports containing Microsoft Exchange specific data. This includes information from the Exchange message tracking log, Microsoft Exchange address books, and Microsoft Exchange folder contents.
80 Blanchard Road
Burlington, MA 01803
617-229-3000
800-255-3343
Fax: 617-229-3030
(A demo and information is included on the CD-ROM that accompanies this book.)
NewsEDGE for Microsoft Exchange delivers and integrates live news and information from thousands of leading global information sources directly into the Microsoft Exchange environment. Exchange users can eaily create personalized profiles and folders and search a 6+ month database of information on a real-time basis. News EDGE provides unlimited access all at a 100-percent fixed cost.
Friars Court, Friairage Passage
Aylesbury, BUCKS, HP20 2SJ
United Kingdom
44 1296 330011
Fax: 44 1296 330012
Vedi/X is a Microsoft Exchange Server-based EDI (Electronic Data Interchange) translator running as an Exchange Server Mailbox Agent. EDI is a strategic business solution that facilitates the transfer of business data (purchase orders, invoices, manifests, and so on) in a computer processable form from the computer-supported business applications in one company to those in another. EDI provides many benefits; the elimination of data re-keying is important when you are confronted with the fact that 70 percent of data keyed into a computer is taken from a computer-produced document. Besides the reduction of clerical errors and improved data accuracy, EDI also provides improved customer service, reduced costs and delivery times, faster trading cycle, lower administration costs, and improved cash flow.
14755 Preston Road
Suite 620
Dallas, TX 75240
214-239-3270
800-803-4266 (US and Canada)
Fax: 214-239-3304
(A demo and information is included on the CD-ROM that accompanies this book.)
Eicon Technology's WAN Services for Windows NT is the first in the industry to extend the IP stack included in Microsoft Windows NT Workstation and Windows NT Server over X.25, Frame Relay, PPP, and ISDN. Using this IP routing functionality, WAN Services for Windows NT provides Internet access for both corporate and mobile users. In addition, it provides WAN communication services complementary to those of Microsoft BackOffice using robust, high-capacity implementations of X.3 PAD for Remote Access Service, SNADIS driver support for SNA Server, and X.25 support for Exchange Server/Mail Server and Systems Management Server.
(World Headquarters)
Telefonaktiebolaget LM Ericsson
Telefonplan
S-126 25 Stockholm, Sweden
Tel. +46 8 719 00 00
(United States)
Ericsson Wireless Data and Paging Systems
45C Commerce Way
Totowa, NJ 07512
201-890-3600
Fax: 201-256-8768
Ericsson Virtual Office is a client and server middleware platform that makes it possible for users to gain access to group, corporate, and public information services across wireless networks and traditional wireline dial-up and TCP/IP LAN/WAN connections. Virtual Office wirelessly enables all MAPI- and ODBC-based applications, including Microsoft Access, Microsoft Excel, Mail, and Microsoft Exchange.
Fenestrae BV
Loire 128-130
PO Box 77
NL-2260 AB Leidschendam
Netherlands
+31-70-3015100
Fax: +31-70-3015151
Fenestrae Inc.
7094 Peachtree Ind. Blvd.
Suite 280
Norcross, GA 30071
USA Tel. +1-770-446-2280
Fax: +1-770-446-2290
Faxination for Windows NT is Fenestrae's scaleable Windows NT Fax Server that offers native integration with Microsoft Exchange Server and Microsoft Mail.
By integrating Fax with the environment the user is already familiar with (Microsoft Exchange), the customer can save significantly on fax-related labor cost without adding the overhead of a dedicated LAN fax-only solution.
785 Carling Avenue
Ottawa, Canada K1S 5H4
613-238-1761
Fax: 613-238-7695
(A demo and information is included on the CD-ROM that accompanies this book.)
Quick and easy retrieval is vital to an organization's capability to take advantage of the information stored within a Microsoft Exchange Server infrastructure. Fulcrum FIND is a graphical, Windows-based client/server add-on product that provides powerful indexing and content-based searching for information stored in Microsoft Exchange Server public folders.
Fulcrum FIND can help you quickly find all kinds of information, wherever it is stored in public folders. The information can be in the form of messages, message attachments, or form data located in public folders on any Microsoft Exchange Server, remote or local. You can also search by common Microsoft Exchange Server properties or attributes.
Fulcrum FIND includes a client and a server component. Both are seamlessly integrated with the Microsoft Exchange Client and Server, respectively. This means that both have the look and feel you would expect from Microsoft Exchange, no matter what version you are using.
PO Box 1240 ,Witton,
Birmingham
U.K. B6 7UH
Phone: +44 (0) 121 356 8383
Fax: +44 (0) 121 356 0463
SNADS gateway for Microsoft Exchange enables users to exchange mail between Microsoft Exchange and SNADS.
8 New England Executive Park West
Burlington, MA 01803
617-273-6000
Fax: 617-273-6060
(A demo and information is included on the CD-ROM that accompanies this book.)
First! for Exchange is a customized news service delivered every business day via e-mail to an Exchange-capable workgroup or enterprise. Every day, Individual filters news from over 600 sources worldwide based on a subscriber's profile. This information is then packaged in MAPI format and delivered once each business day to customers running Microsoft Exchange Server. Designed to take full advantage of the native Microsoft Exchange environment, First! for Exchange is a "best of breed" product surpassing any other groupware or e-mail service available from Individual or competitors.
99 City Road
London EC1Y 1AX
England
+44 (0)171 728 1000
Fax: +44 (0)171 728 1044
Inmarsat Wireless Messaging Technology (IWMT) is a universal platform for linking mobile communicators with e-mail and other similar applications. IWMT is embedded in Precis Link, Paragon Software's product for wireless messaging with Microsoft Exchange.
411 108th Avenue NE
Suite 1600
Bellevue, WA 98004
206-637-5600
800-842-8395
Fax: 206-636-5607
(A demo and information is included on the CD-ROM that accompanies this book.)
With the Integra Wireless Messaging Server for Microsoft Exchange, you can send wireless messages and pages from your Microsoft Exchange inbox to any digital or alphanumeric pager, and to laptops with onboard paging cards and PDAs, as well.
7600 Leesburg Pike Suite 430
Falls Church, VA 22042
1-800-JetForm (538-3676)
Fax: 703-448-9543
With JetForm Design, customers can enable form fields for use with Microsoft Exchange. Using the JetForm Forms Installer for Microsoft Exchange, customers can install JetForm forms into a Microsoft Exchange public folder.
Customers can use JetForm Filler to fill forms and save them into Microsoft Exchange folders. Data that is entered into nominated form fields can be used to group, sort, and filter forms using the Microsoft Exchange viewer.
22 Cotton Road
Nashua, New Hampshire 03063
603-883-3800
1-800-4-KEYFILE
Fax: 603-889-9259
(A demo and information is included on the CD-ROM that accompanies this book.)
Business processes continually change. We regularly find better ways of getting the job done. The challenge is putting ideas into practice. By combining the comprehensive enterprise information management and communications infrastructure of Microsoft Exchange Server with dynamic workflow software, Keyflow facilitates automating business processes.
Keyflow integrated with Microsoft Exchange Server provides the three most important elements that any workflow solution can offer: the ability for any user to graphically map out and easily create a workflow process; the ability of users in authority to dynamically change the process of a "live" workflow, and the capability, through close integration with Microsoft Exchange Server, to provide interconnected departmental processes throughout the enterprise.
Creating a workflow can be as simple as routing a document to several people for their information. Or, it can be as complex as routing documents and decision processes to specific recipients, requesting information based on document contents, and automatically routing the work based on those replies to other individualsanywhere in the company.
29 Crafts Street
Newton, MA 02160
617-964-7400
Fax: 617-964-4240
MESA Connection Agent provides a coexistence and inter-operability solution for existing and emerging groupware platforms and information sources including the Internet, Lotus Notes, MESA Conference, and Microsoft Exchange.
JumpStart is a conversion utility and a subset of the MESA Connection Agent, which provides full coexistence. It converts information from Lotus Notes databases into Microsoft Exchange folders.
350 Legget Drive
P.O. Box 13089
Kanata, Ontario K2K 1X3
Telephone: (613) 592-2122
Fax: (613) 592-4784
Digital Equipment Corporation (www.digital.com) and Mitel's Client Server Telecom Division are jointly developing a computing and telecommunications integrated (CTI) solution. The solution combines Digital's MS-Windows NT-based AlphaServer platform, Mitel's MediaPath, and Microsoft Exchange. This open CTI solution will enable voice mail, electronic mail, fax, and other messaging media to converge in a single server platform. A single access point for the user is enabled through Microsoft Exchange's e-mail inbox and browser facility. MediaPath is fully integrated with Windows NT Server and Microsoft Exchange.
1001 Murphy Ranch Road
Milipitas, CA 95035
408-321-2000
(A demo and information is included on the CD-ROM that accompanies this book.)
Octel Unified Messaging integrates with Microsoft Exchange's database, directory, and administration. Communications are simplified by merging voice and fax messages into a single Microsoft Exchange Server mailbox and by providing access to all messages from a telephone or PC.
8 Industrial Way
Salem, NH 03079
800-886-7845
Omtool's Fax Sr. provides full send and receive integration with Microsoft Exchange Server, including least-cost routing across the WAN and system-wide management.
100 Davidson Ave.
Somerset, NJ 08873
908-271-9568
Fax: 908-271-1044
FACSys server: 908-271-9572
FACSys is a completely native 32-bit fax connector for Microsoft Exchange Server. It delivers the power to meet your needs today and the scaleability to grow with your business.
25 Burlington Mall Road
Burlington, MA 01803
617-273-3800
Fax: 617-272-3693
DOCS Interchange for Microsoft Exchange provides a set of tools for publishing documents and accessing information through Microsoft Exchange. Documents created within DOCS Open can be published into Microsoft Exchange folders for dissemination and discussion.
310 260 West Esplanade
North Vancouver, B.C.
Canada V7M 3G7
604-988-9982
Fax: 604-988-0035
Pivotal Relationship is enterprise-wide customer interaction software that increases sales and profitability by giving you the competitive advantage of superior technology to find, win, understand, and keep customers, and it is fully integrated with Microsoft Exchange.
37 Skyline Drive
Lake Mary, FL 32746
407-333-7500
Fax: 407-333-7720
Seagate Software is shipping Microsoft Exchange Agents for its Backup Director and Storage Manager products that automate Microsoft Exchange backup by integrating it into existing network data protection. Features include online support, bricked or monolithic backup, and selective restores.
(A demo and information is included on the CD-ROM that accompanies this book.)
Seagate Software is shipping a Microsoft Exchange Server Module for its Backup Exec software that provides the integration of unattended Microsoft Exchange backup into existing network backup routines. Features include online support, autoloader support, and software data compression.
10201 Torre Ave
Cupertino, CA 95014-2132
408-253-9600 (Corporate)
800-228-1848 (Sales)
800-441-7234 (Customer Service / Technical Support)
Fax: 408-366-5987
(A demo and information is included on the CD-ROM that accompanies this book.)
FormFlow 2.0 electronic forms software enables organizations to leverage existing technology to automate business processes. New capabilities include graphical forms routing/workflow, enhanced application development and security, and full integration with Microsoft Exchange.
FormFlow 2.0 forms can be registered to private, public, or global folders in Microsoft Exchange, providing access to those forms from the Microsoft Exchange client and taking full advantage of Microsoft Exchange Server's distribution and replication of folders. This ensures that the correct version of the form is available to all users, who can access them either through the FormFlow Form Library or through the Microsoft Exchange Compose menu, where a list of all forms registered in that folder appears.
5840 Uplander Way
Culver City, CA 90230-6620
310-649-5800
800-FOR-TRAX (367-8729)
Fax: 310-649-6200
(A demo and information is included on the CD-ROM that accompanies this book.)
TeamTalk is a powerful, yet easy-to-use, group discussion application that makes it easy for groups to make the transition to team-based, collaboration software.
TeamTalk is the easiest way to tap into the powerful features of Microsoft Exchange. Adding a Group Discussion application to Microsoft Exchange can help to ensure that Microsoft Exchange becomes an instant success in any organization by making it easier to use, more fun, and a more productive activity right from the start.
TeamTalk provides a transcript view of the contents of a folder, membership, and notification, as well as the capability to view the contents while adding a new comment. One-button access to newly added comments and TeamTalk's trademark Stickers (emotional icons) round out the Microsoft Exchange enhancing features. These features combine with the many features of Microsoft Exchange so you can use Microsoft Exchange as your group discussion platform.
1550 Plymouth St.
Mountain View, CA 94043
415-960-7600
Fax: 415-960-7698
topicSEARCH for Microsoft Exchange complements the groupware aspects of Microsoft Exchange with the power of the Verity search engine, enabling users to intelligently find relevant information in the Microsoft Exchange environment and beyond.
topicWEB Organizer is a Microsoft groupware application that provides a single, organized environment for administrators to track and manage web pages. This enables users to easily find and access information published on the corporate intranet and on the broader Internet.
topicTEAM is a Microsoft Exchange groupware application that enables distributed workgroups to track and share informationno matter where they are located or when they participate. A team moderator defines the group's goals and objectives and creates the environment for the electronic conference. Team members can quickly and easily view and contribute to the discussion, promoting strong interaction and involvement from the entire working group.
This chapter is more for reference than anything. Although this list is not exhaustive, by the time this goes to print there will likely be even more products available for Exchange Server.
However, I'm hoping this chapter has prompted you to think about the possibilities Exchange Server holds. There is much you can do with Exchange, as evidenced by all the add-on products listed here. And if something introduced in this chapter helps you solve a single problem, then my purpose will have been served by writing it.